Group Technical Consistency and Compliance Manager

OFFICE LOCATION: Welwyn Garden City, Hertfordshire (Hybrid working)
RESPONSIBLE TO: Chief Executive Officer
SALARY: £56,000 – £65,000 (Dependent on experience)
HOURS OF WORK: 40 hours per week

Broste Rivers is a wholly owned holding company which delivers Building Control and associated services via the following registered companies:
The Building Control Company – BCC Consultancy & BCC Adaptations
Hertfordshire Building Control
Build Insight

Purpose of Role

Effective application of building regulation knowledge and the efficient assessment in the direction and coordination of the technical auditing of surveyors and technical management of the Quality Management System in Broste Rivers Group Ltd to ensure relevant quality standards and Building Safety Regulator (BSR) requirements are consistently met. Further to this, the role will include the oversight of competence throughout the organisation and effective enforcement of Building Regulation contraventions.

Key Responsibilities
Duties of the post include, but are not limited to

o Overseeing daily activity and workloads of the team to meet objectives and targets
o Working alongside the Enforcement Manager, you will have the responsibility for overseeing the consistency and compliance of the technical service delivery of the group (auditing, legal notice administration and house type approvals)
o Taking responsibility for the assessment of building regulation applications for residential developments and associated non-residential uses.
o Management of the internal technical auditing process, including the development of processes and KPIs
o Management of a technical policy and house type approval process/system, including utilising team in partnership with the Directors/Heads of services to ensure a high level of service and technical compliance.
o Liaison and management of customer expectations, attendance at meetings and development of relationships with key members of the customer’s team.
o Ensuring a high level of technical compliance across the group
o Contributing to the assessment of building regulation applications for other types of developments.
o Assisting in the resolution, by persuasion, negotiation and formal proceedings, of problems relating to Initial Notices, design approvals, site work and final certificates.
o Examining detailed drawings and supplementary information in accordance with specified procedures and performance targets, for Building Control, and conversion applications.
o To issue site and type approvals to clients promptly to specified standards and guidance.
o Advise/guide the industry and the public regarding Building Regulations, technical issues and Building Safety Regulator (BSR).
o Promoting company services to existing and potential clients.
o Supporting inspection staff by the provision of expert advice, communication of key stages for inspection staff relating to complex Building Control elements.
o Assisting upper management in setting goals that promote company growth
o Support the Local Authority business in the investigation of enforcement, providing advice on legal notices and formal action.
o Supporting compliance with BSR competency requirements, including registration and training needs for individuals within the organisation.
o Support the investigation of complaints in respect of technical outcomes.
o Undertake any other duties as reasonably required.

Experience and Skills

o Fully qualified Surveyor (MRICS, MCABE, MCIOB, or similar) with relevant level of BSR competence (2F and above) is desirable but not essential.
o In-depth technical knowledge of Building Regulations and other relevant construction standards
o Requires a basic understanding of general insurance principles and terminology
o Ability to undertake site inspections to assess both quality and the cause/effect of non-compliance
o Commercial awareness and ability to work as part of a team
o The ability to create not only good working relationships with other construction professionals but also to be able to deal effectively with members of the public.
o The ability to meet deadlines and manage own workload within agreed parameters.
o Working knowledge of MS Outlook (email), MS Word, MS Excel.
o Demonstrable ability to use own initiative
o The ability to motivate oneself and influence others
o Excellent communication skills
o Full UK Driving Licence
o Flexible in personal approach

Benefits

• 25 days per annum (increasing by one day per year after a year, up to a maximum of 30 days) plus bank holidays with additional days for long service
• Two days of paid leave for volunteering either with our charity of the year, or something close to you personally
• Flexible working arrangements
• Electric Vehicle Salary Sacrifice Scheme
• Excellent training and development opportunities
• Employer pension contribution of 6%
• Professional fees paid i.e. CABE, RICS or CIOB and BSR registration
• Private Health Care Insurance
• Death in Service Benefit of 3 x salary
• Eyecare contribution cost

Please send your CV along with cover letter to hr@hertfordshirebc.co.uk by 10:00, Friday 4^th July 2025.

Equal Opportunities:
Hertfordshire Building Control Ltd fully supports the terms of The Equality Act 2010. We are an equal opportunities employer and do not discriminate on any grounds. We want a diverse workforce which reflects our community and welcome applications from everyone regardless of age, disability, sex, race, religion or belief, sexual orientation, gender reassignment, pregnancy and maternity and marital or civil partnership status.

If you have a disability and demonstrate that you fulfil the essential person specification criteria for the role on your application form, you will be invited for an interview. If you feel that you could carry out this post with some adjustments, please let us know. If you require arrangements made for interview etc (e.g. signing, access), please indicate this on your application.

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